Adobe Connect Support Blog

Updated July 20, 2021

When Setting an MP4 video Share Pod to Full Screen, it will set a PDF file Share Pod Instead | Adobe Connect

Click here to read this article.

May 31, 2021 / Application / Meeting

When participants try to download files from a File Share pod they are prompted to enter login details

Click here to read this article.

Cannot upload custom pod(HTML) to Meeting Standard view

Click here to read this article.

Adobe connect app (2021.3.27) opens blank with white screen

Click here to read this article.

March 17, 2021 / Meeting

In Standard View the Microphone level is set to Zero; User’s Microphone is Visibly Muted in the Attendee List Pod but it is not Muted in the Title bar

Click here to read this article.

March 16, 2021 / Meeting

While Creating an Adobe Connect Meeting, the Option to Choose Standard View/Classic View is missing

Click here to read this article.

February 18, 2021 / Training

How to change the default Training status | Adobe Connect Training

Click here to read this article.

February 18, 2021 / Recording / Reporting

Multiple entries created for the recording viewed by the users

Click here to read this article.

Cannot upload any custom pod (HTML compatible) to connect meeting room

Click here to read this article.

February 18, 2021 / Meeting

When we try to open the meeting it shows white screen with error “Check our troubleshooting page for further assistance”

Click here to read this article.