Adobe Connect Support Blog

Custom Pods not working in Meetings pre-Adobe connect 12 Meetings

ISSUE DESCRIPTION: Custom pods are not working in meeting pre-Adobe Connect 12.

ENVIRONMENT:

  • Adobe connect on-premise only
  • Adobe Connect version 11.2

REASON: Adobe Connect version 11.2 didn’t support the .pod file extension

SOLUTION:

  1. Download the Custom Pod from link – https://www.adobe.com/products/adobeconnect/apps.html
  2. Rename the downloaded file CalendarConnect.pod to CalendarConnect.zip and upload it to the meeting room on Adobe Connect 11.4.7 or below.

Adobe Connect 11.2, Custom pod