Adobe Connect Support Blog

Adobe Connect Meeting does not Detect Blackmagic Capture or Xsplit Broadcaster Cards

(NOTE: This is applicable to Standard meetings only)


  • Adobe Connect Meeting
  • Adobe Connect App version – v2024.4.729


  • Install Adobe Connect app.
  • Press CTRL+SHIFT+Q
  • Uncheck Enable GPU
  • Click OK.
  • Now try to launch the meeting again.

This issue will be addressed in a future version of the Adobe Connect Meeting Application. More details to follow soon.

Adobe Connect 12.6, Meeting

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