Adobe Connect Support Blog

January 2017

January 31, 2017 / Recording

Mp4 recording generated offline appears distorted to some users

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January 28, 2017 / General / Install / Meeting / Seminars

Connect Meeting Addin Download Error Occurs in a Meeting

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January 27, 2017 / Meeting

Webcam video appears black in a Meeting and the microphone will not broadcast audio.

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January 16, 2017 / General / Meeting / Seminars

Connect Add-in not working on Mac OSX

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Updated April 4, 2019
January 5, 2017 / Administration / Application / Events / General / Install / Meeting

Connect On-premise Server Email Fails to Send

What should I do if my Connect Server does not send me email? Where might I start looking?

Updated December 6, 2021
January 4, 2017 / Administration / Application / Clustering / General / Install / SSL / SSO

How to Enable HTTP Strict Transport Security in Connect

Some organizations may require that on-premise Connect servers be configured to implement HTTP Strict Transport Security.

January 3, 2017 / General / Install / Meeting / Recording / Seminars

Meeting Add-in for Mac Allows One Concurrent Instance

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January 3, 2017 / Connect Service Outage

Resolved CSO – DATE (3 JAN 2017) – Some customers unable to access webapp and meetings on APAC cluster

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