Adobe Connect Support Blog

February 20, 2024 /Adobe connect 12.5.1 /Events /

Failure to Save the Lead Qualification Criteria for Registration Questions | Adobe Connect Events

ISSUE DESCRIPTION: Failure to save the lead qualification criteria for registration questions

ENVIRONMENT:

  • Adobe Connect Events
  • Adobe Connect Hosted versions 12.5.1, 12.6

SOLUTION: We have logged a bug for this issue and it is being investigated by Adobe Connect Engineering.

WORKAROUND:

  • Login to your Adobe Connect account.
  • Go to Admin> Account> More Settings> CSRF Settings.
  • Uncheck “Enable CSRF Protection for XML API”.
  • Click Save.
  • Apply the rule to save Lead Qualification Criteria.
  • Go to Admin> Account> More Settings> CSRF Settings.
  • Check “Enable CSRF Protection for XML API”.
  • Click on Save.
Adobe connect 12.5.1, Events