July 20, 2018 /Adobe Connect Mobile /Meeting / bishwajt

Cannot play connect recording on Mobile devices using Adobe Connect

ISSUE DESCRIPTION: Cannot play connect recording on Mobile devices like iPone, iPad, Android devices using Adobe Connect application.

ENVIRONMENT:

SOLUTION: We Cannot play connect recording on Mobile devices using Adobe Connect application as design.

REASON FOR THIS BEHAVIOR: We do not have this feature available as of now. This is in our roadmap.

WORKAROUND: Convert the recording to MP4 and upload it to content library so that you can play these MP4 recordings.

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