What files to download from LWS for Connect server installation/upgrade

I have received requests from some users to publish what all files are necessary to be downloaded when planning to do an install or upgrade on Adobe Connect server. I know this should have confused many of us, but here I’m listing the required files.

Environment – On Premise

• Login to your LWS account : http://licensing.adobe.com

• Goto Licenses > Downloads

• Choose your product : Connect Lic General

• Choose the desired version. I am choosing version 9 here

• Click on Connect Lic General hyperlink at the bottom

• Download both the highlighted packages for the installation

• The All Platform Multilanguage/NA package contains the actuall installer files

• The All Platform Package extractor is the extractor utility specially bundled with the installer and only this utility should be used to extract the installer files

I hope this makes the download process simpler for your install/upgrade next time.