Adobe Connect Support Blog

November 18, 2022 /Adobe Connect 12 /Recording /

webRTC recording is redirecting to a white screen | Adobe Connect

ISSUE DESCRIPTION: webRTC recording is redirecting to a white screen

ENVIRONMENT:

  • Adobe Connect Hosted 12.1
  • Adobe Connect Recording

REASON: Recording titlename has included.

SOLUTION:

  • Change the recording titlename with below format. i.e., Replace the “ with ‘
  • Like Change the name Webinaire ASE spé Educ Spé “Methodologie”_0 with Webinaire ASE spé Educ Spé ‘Methodologie’_0

Adobe Connect 12, Recording

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