Adobe Connect Support Blog

Help expedite your Connect installation and update efforts by reviewing the steps with me here.

After a fresh installation of a Connect server, you may see a generic error message when uploading a PowerPoint file to Connect.

Upon updating Chrome, you will see a new option for enabling Flash.

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.

This enhancement limits the possibility of erroneously trying to gain access to the wrong Connect account.

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Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.

Adobe Connect continues to see growth with more meeting minutes each month.   As usage grows, Adobe endeavors to be even more responsive to customer support requests and reduce issue resolution time. 

Most Unified Voice (UV) integration is between Adobe Media Gateway (AMG/FMG) and an external Session Initiation Protocol (SIP) server…

Hosts should select the End Meeting menu option instead of clicking the “x” in the upper right of the Meeting Addin or browser at the conclusion of a Meeting in order to insure the state of the Meeting is immediately saved and the Meeting processes terminated.