Adobe Connect Support Blog

August 9, 2017 / General

Unable to join Adobe Connect sessions in the Connect Add-in after September 9th, 2017.

Click here to read this article.

August 9, 2017 / Administration / General / Meeting

How To Force a Version of the Connect Meeting Add-in for On-Premise Installations

Click here to read this article.

How to Enable Fallback to the VP6 codec for Connect 9.6 (Supplemental Connect 9.6 Installation Guidance)

Click here to read this article.

March 2, 2017 / Events

Adobe Connect AEM Event templates – Quick Best Practices to Upload Images

Click here to read this article.

February 17, 2017 / Meeting

Webcam video appears black or frozen in Adobe Connect meeting room

Click here to read this article.

January 31, 2017 / Recording

Mp4 recording generated offline appears distorted to some users

Click here to read this article.

January 27, 2017 / Meeting

Webcam video appears black in a Meeting and the microphone will not broadcast audio.

Click here to read this article.

Updated April 4, 2019

Connect On-premise Server Email Fails to Send

What should I do if my Connect Server does not send me email? Where might I start looking?

Updated December 6, 2021

How to Enable HTTP Strict Transport Security in Connect

Some organizations may require that on-premise Connect servers be configured to implement HTTP Strict Transport Security.

Meeting Add-in for Mac Allows One Concurrent Instance

Click here to read this article.