Adobe Connect Support Blog

Log4j for Telephony service

In the 11.4b patch, we have updated all the log4j.jar files to version 2.17.1 under the \tomcat\lib folder and delivered as a separate patch file: “update_jre_tomcat_11.4.0a_11.4.0b_licensed_signed.exe”
Full Path: (drive):\Connect\11.2.0\tomcat\lib folder

11.4b patch does update telephony log4j-2.13.1.jar files under the \TelephonyService\web\WEB-INF\lib folder.

As a Workaround (to update these files):

  • Stop Adobe Connect Telephony Service
  • Delete all log4j.jar files from (drive):\Connect\11.2.0\TelephonyService\web\WEB-INF\lib (or just move them to some other location as a backup)
  • Start Adobe Connect Telephony Service

Note: With the next patch release all log4j.jar files will be removed from \Connect\11.2.0\TelephonyService\web\WEB-INF\lib

The 11.4b download is here:

The release notes for 11.4b are here:

For more details on 11.4b patch:-

Administration, Connect Server, General, Install, Security, Technotes, Telephony

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