Adobe Connect Support Blog

Changing the Help Links to use HTTPS://

For Licensed (On-Prem) Adobe Connect systems, the Help Links will still use HTTP:// instead of HTTPS:// if you have configured SSL for the web application.

To change the protocol for the help pages from http:// to https:// you will need to make a modification to the following file on each server in the Adobe Connect cluster:

The section you need to modify is:

<xsl:variable name=”redirectUrl”>


<xsl:when test=”($configurableWebappHelp!=” and /results/params/param[@name=’help’]=$isWebappHelp)”>

<xsl:value-of select=”$configurableWebappHelp”/>


<xsl:when test=”($configurableLoginHelp!=” and /results/params/param[@name=’help’]=$isLoginHelp)”>

<xsl:value-of select=”$configurableLoginHelp”/>


<xsl:when test=”$HELP_HOST!=””>

<xsl:value-of select=”concat(‘http://‘, $HELP_HOST, ‘/’, $localeId, /results/params/param[@name=’help’])”/>



<xsl:value-of select=”concat(‘http://‘, $ADMIN_HOST, ‘/common/help/’, $locale, /results/params/param






Changing the http:// to https:// in both lines.
Save the file.
Then restart the Adobe Connect Service on each server in the cluster after making the change.
Administration, Application, General, Install, SSL

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