Adobe Connect Support Blog

General

Adobe Connect 9.3 Concurrent Learner Licensing Updates

As we released Adobe Connect 9.3, we began to more accurately track Concurrent Learner licensing usage (i.e., licensing of the Adobe Connect Training Module), with reporting available in the “Reports” section of Adobe Connect Central to provide specific usage metrics.

PDF document does not upload into Adobe Connect

Click here to read this article.

October 21, 2014 / General

Using the Connect Meeting Whiteboard on Mobile Devices

Click here to read this article.

October 18, 2014 / General

Duplicating an Adobe Connect AEM-based Event

Click here to read this article.

October 7, 2014 / General

Flash Player Crashes in Meetings in Safari or Firefox on Mac when Volume Keys are Invoked

Click here to read this article.

Updated May 14, 2019

Make Certain that Content is Replicated Across All Servers in a Connect Cluster

Occasionally a specific piece of content may be intermittently available in a cluster. It could be Presenter or Captivate published on-demand content or even content within a Meeting room. Sometimes in these cases, the content published on one server is not replicated to all servers in the cluster.

Avoiding Inaccurate Completion Reports when a Meeting is Part of a Curriculum

Click here to read this article.

September 6, 2014 / General

Set pod in meeting to full screen

Click here to read this article.

September 6, 2014 / General

Cannot find recording

Click here to read this article.

Adobe Connect Offline Recording Option Captures and Records Local Client Screen Activity

Click here to read this article.