Administration

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What should I do if my Connect Server does not send me email? Where might I start looking?

Some organizations may require that on-premise Connect servers be configured to implement HTTP Strict Transport Security.

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.

This enhancement limits the possibility of erroneously trying to gain access to the wrong Connect account.

Adobe Connect continues to see growth with more meeting minutes each month.   As usage grows, Adobe endeavors to be even more responsive to customer support requests and reduce issue resolution time. 

Most Unified Voice (UV) integration is between Adobe Media Gateway (AMG/FMG) and an external Session Initiation Protocol (SIP) server…

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

This article is applicable only to customers using Universal Voice telephony profiles and running into a very specific error in the user interface. If you are not experiencing the exact problem below, you do not need to worry about this article.