Administrator/Webinar host entering Adobe Connect webinar as a participant

Problem Description:

Administrator/Webinar host entering a webinar as a participant.

Environment:

Adobe Connect Hosted

Adobe Connect On-premise

Reason behind the behavior:

One of below mentioned point might be the reason for the issue:

• User is not a part of  “Webinar 100/500/1000 Manager” group under “Administrator > User and Groups”
• User is not listed as a Host under “edit participant” of the meeting itself.

Resolution:

Note: Make sure the Seminar is not running while doing below steps.

• Select Administration> Users and Groups > hover mouse over “Webinar 100/500/1000 Manager” and click information button as shown below.
• Select “Edit Group Membership”
• Check if your name is listed under “Current Group Members”.
• If its not available, select your name from “Possible Group Members” and click “Add”.

Additional Information:

Webinar Manager will be listed as “Webinar 100 Managers” , “Webinar 500 Managers” , “Webinar 1000 Managers” etc. under “Possible Group Members” .