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When we set the MP4 video share Pod it will set PDF file Share Pod instead | Adobe Connect

DESCRIPTION: When we set the MP4 video share Pod it will set PDF file Share Pod instead.

ENVIRONMENT:

  • Adobe Connect Meeting
  • Adobe Connect Hosted/On-premise
  • Adobe Connect 11.2

STEPS TO REPLICATE:

  1. Host will open the meeting and create a Layout with 2 Share pod. 
  2. On Shared Pod A upload MP4 file, On Shared Pod B upload PDF file.
  3. In Share Pod A click on “…” > Force Presenter View.
  4. In Share Pod B click on “…” > Force Presenter View.
  5. Host tires to set Shared Pod B to Full Screen which will set Shared Pod B to Full Screen.
  6. Host tires to set Shared Pod A to Full Screen which will set Shared Pod A to Full Screen. After 2 seconds Shared Pod B to Full Screen.

SOLUTION:

  1. Host will open the meeting and create a Layout with 2 Share pod. 
  2. On Shared Pod A upload MP4 file, On Shared Pod B upload PDF file.
  3. In Share Pod A click on “..” > Uncheck Force Presenter View.
  4. In Share Pod B click on “..” > Uncheck Force Presenter View.
  5. Host tires to set Shared Pod A to Full Screen which will set Shared Pod A to Full Screen. It remains as it is. 
Adobe Connect App for Windows, Application, Meeting

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