Adobe Connect Support Blog

Adobe Connect Meeting Application Crashes while Screen Sharing

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The Adobe Connect Meeting Application for Windows clients version 2024,4,729,64h may crash during screen-sharing.

This is a known issue to be addressed very shortly in a new release version. There is an easy workaround to prevent this issue in the meantime.

Open the Adobe Connect Meeting Application and Press Ctrl+Shift+Q

The last two settings in the Configuration panel, Enable Smart Screen Share and Enable DirectX Screen Share are enabled by default; to prevent the crashing, disable these two settings by unchecking them as shown below.

Click OK and wait for the soon upcoming fixed release.

Adobe Connect 12, Adobe Connect App for Windows, Application, General, Meeting, Uncategorized, Virtual Classroom

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