Webcam view is pixelated in video pod when Surface Pro 2 internal webcam is used
PROBLEM DESCRIPTION:Webcam view is pixelated in video pod when Microsoft Surface Pro 2 internal webcam is used.
Webcam view when we will run meeting in Adobe connect application:
Adobe Connect Hosted
Adobe Connect version 9.7.5
Adobe Connect Events
Reason behind the behavior:
We have recently discovered a new bug which indicates this has happened post 9.7.0 upgrade and persists in 9.8 as well.
This issue is still being investigated since we have logged it as a BUG.
Run the meeting appending the meeting URL with ?launcher=false. As an example: https://xxxx.adobeconnect.com/xxxxxx
Webcam view when we launch the meeting appending the URL with ?launcher=false:
1. The BUG was investigated by our Engineering team.