Adobe Connect Support Blog

Uploaded PPTX in Adobe Connect Meeting Displays Cropped Images

ISSUE DESCRIPTION: Uploaded PPT in Adobe Connect Meeting has images which are inappropriately cropped. This happens only in Standard view.

Slide viewed in Microsoft PowerPoint
Slide viewed in Adobe connect meeting


  • Adobe connect Meeting Standard view
  • Adobe connect 11.2 and Above
  • Adobe connect hosted/on-premise


  • Right click on the image of slide in Microsoft PowerPoint and Save as Picture.
Click on Save as Picture
  • You will see the file extension of the image:
  • If the image is saved as jpeg then save it in “png” format and replace it with the image in ppt slide.
Click on Picture icon
Select the png format image as shown above
  • Save the ppt slide again and upload it to the meeting room.
Adobe Connect App for Windows, Meeting

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