Adobe Connect Support Blog

September 17, 2015 /General /

Patch for Connect Mobile on iOS9

The previously existing workflows for installing Connect Mobile on iOS9 from the browser no longer work. A server-side Connect patch and an updated Connect Mobile application is required:

  • The server-side patch can be applied to any Connect 9 version except 9.5
    • Users on Connect9.5 won’t need the server-side patch
    • There in not currently a patch available for Connect 8.x servers
  • The Connect version, after the server patch is installed will have the following notation:
    • iOS9_Mobile_patch
    • View-able in the version.txt file on the updated Connect server
  • Users with older versions of Mobile application who have not upgraded to iOS9 will not need the patch
  • Adobe Connect hosted account holders need only update the client Mobile application to version 2.4.10 or higher

The Connect Server Patch and Updater page is here and contains the iOS9 patch: http://helpx.adobe.com/adobe-connect/kb/connect-90-patches.html

See the following reference: iOS 9 release date, features and news

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