Adobe Connect Support Blog

February 1, 2023 / Recording

Offline Recording created shows blank video | Adobe connect

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January 18, 2023 / Adobe Connect 12

How to Change the Adobe Connect Domain Used by the Meeting Connection Test Page in version 12.0 to 12.1.5

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January 11, 2023 / Adobe Connect 12 / Meeting

Meeting Connection Test Page Shows Browser Incompatible | Adobe Connect

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Offline Recording Appears Opaque

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Controlling the Participant View of Pods in Adobe Connect Meeting

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December 8, 2022 / Adobe Connect 12 / Install

‘UnknownHostException’ errors observed in Adobe Connect 12 installation

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Distorted Screen Sharing Image with 1366×768 Resolution

The specific screen resolution of 1366×768 will render a distorted image when screen-sharing in Adobe Connect Meeting.

November 18, 2022 / Adobe Connect 12 / Recording

WebRTC Recording is Redirecting to a White Screen | Adobe Connect

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November 18, 2022 / Adobe Connect 12 / Meeting

Content uploaded in share pod is not loading in meeting created with Meeting template | Adobe Connect

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Older Adobe Connect mobile apps are not compatible with C12 Enhanced Audio/Video

To prevent confusion, and to ensure the best experience possible, hosts should ask all users to install the latest version of the Adobe Connect New application (3.2 or higher) to participate fully with Enhanced Audio/Video.