Adobe Connect Support Blog

Offline Recording Appears Opaque

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Controlling the Participant View of Pods in Adobe Connect Meeting

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December 8, 2022 / Adobe Connect 12 / Install

‘UnknownHostException’ errors observed in Adobe Connect 12 installation

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Distorted Screen Sharing Image with 1366×768 Resolution

The specific screen resolution of 1366×768 will render a distorted image when screen-sharing in Adobe Connect Meeting.

November 18, 2022 / Adobe Connect 12 / Recording

WebRTC Recording is Redirecting to a White Screen | Adobe Connect

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November 18, 2022 / Adobe Connect 12 / Meeting

Content uploaded in share pod is not loading in meeting created with Meeting template | Adobe Connect

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October 25, 2022 / Adobe Connect 12 / Install

Adobe Connect 12 Upgrade from 11.x to 12.0 may result in Install error

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Older Adobe Connect mobile apps are not compatible with C12 Enhanced Audio/Video

To prevent confusion, and to ensure the best experience possible, hosts should ask all users to install the latest version of the Adobe Connect New application (3.2 or higher) to participate fully with Enhanced Audio/Video.

October 9, 2022 / Meeting / WebRTC

Enhanced Audio/Video option is missing while creating new/ editing old meetings

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October 6, 2022 / Recording

How to move downloaded recording (Enhanced Audio/ Video) MP4 file in Content library to Recording Tab of a Meeting

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