Adobe Connect Support Blog

August 11, 2015 / Events

Emails fail to send and keep returning to Pending status

There have been some important instances described in this article to prevent issues sending emails from Adobe Connect Events module.

August 11, 2015 / General

Not a valid email while creating a user for UN-Common email domain

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Updated January 31, 2020
August 1, 2015 / General

Troubleshooting On-premise Telephony SSL Handshake

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Updated January 31, 2020
July 31, 2015 / General / UV

Troubleshooting AMG/FMG On-premise: “Error in joining Audio Conference”

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July 29, 2015 / Application / Database / General / Install

Troubleshooting On-premise Server Upgrade error: could not find public key

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July 14, 2015 / General

Firefox May Prevent Connect Access

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July 8, 2015 / Events / General / SSL

Event Template does not show data, blank white page appears

Problem: Event template, Event catalog or Email template doesn’t load in iFrame rather gets displayed as blank white page.

July 8, 2015 / General / Meeting

Adobe connect Add-in crashes / freezes on Windows 8.1

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Updated April 20, 2022
July 7, 2015 / Administration / Application / Clustering / Edge Server / General / Meeting / SSL

Troubleshooting Verbose Meeting Application Logging in Classic View

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July 7, 2015 / General / Recording

MP4 Recording Conversion Update

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