Adobe Connect Support Blog

Customers running Connect on-premise with Stunnel to terminate SSL connections are advised to stay clear of Stunnel version 5.34.

This applies to On-Premise accounts only. In rare situations, you may face a problem while uploading the license file in Adobe Connect.

This is applicable to Connect 9.5.x, I have not verified the steps in older versions, but Connect 9.0 and higher should share the configuration.

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

There are a couple of things we should be careful about if we are looking for embedding a video(for ex mp4) file in a PowerPoint presentation and then sharing within an Adobe Connect meeting room.

This article is applicable only to customers using Universal Voice telephony profiles and running into a very specific error in the user interface. If you are not experiencing the exact problem below, you do not need to worry about this article.

Here’s a new SSL configuration guide (PDF) aimed at Connect 9 and higher. It should help you get SSL working in most environments with and without Events module (CQ).