Adobe Connect Support Blog

August 28, 2023 /Administration /

Monitor Disk Usage on an Adobe Connect Hosted Account.

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NOTE: This article applies to Adobe Connect Hosted accounts.

The current Adobe Connect Hosted Licensing structure has eight basic plans: four base plans for the Adobe Connect Training use case and four for the Webinar use case.

  • Standard Training Host
  • Premium Training Host
  • Enterprise Training Host
  • Education Training Host
  • Standard Webinar Host
  • Premium Webinar Host
  • Enterprise Webinar Host
  • Education Webinar Host

Storage details of Base Plans:

  • The Standard Training/Webinar Host Base Plan – This plan comes with a 5GB/license for storage. Storage is allocated at the account level. If the customer needs additional storage, they will need to request and purchase it.
  • The Premium Training/Webinar Host Base Plan – This plan comes with a 10GB/license storage allocation. Storage is allocated at the account level. If the customer needs more storage, they will need to request and purchase it.
  • The Enterprise Training/Webinar Host Base Plan – This plan comes with an unlimited storage capacity. Storage is allocated at the account level and governed by a fair usage policy.
  • The Education Training/Webinar Host Base Plan – This Comes with an unlimited storage capacity. Storage allocated at account level and governed by a fair usage policy.

Solution:

To determine how much account data storage usage is purchased and consumed, the Adobe Connect Account Administrator must log in to the Adobe Connect account and navigate to Administration > Account > Account Summary.

Under the Features > System Features > Disk Usage, it will show the storage purchased and consumed so far.

Example:

The screenshot below shows that the customer purchased –

  • One Standard Webinar Hosts license, which has 5GB of storage.
  • 10 GB additional storage.

The total disk usage purchased is 15GB, and consumed so far is 3.65 GB.


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