Adobe Connect Support Blog

January 30, 2024 /XML API /

How to Disable Closed Captioning at the Account Level using the Web-services API | Adobe Connect

OBJECTIVE: How to disable closed captioning at the account level using the Web-services API

ENVIRONMENT:

  • Adobe connect Meeting hosted
  • Adobe connect 12.5.1 and above

STEPS TO ACHIEVE THE OBJECTIVE:

  • Login to Adobe connect account as an Administrator.
  • Run this Webservices API – https://connect-domain/api/xml?action=acl-field-update&field-id=account-level-closed-captioning-enable&acl-id=<account-id>&value=<true|false>
    Example API if Closed Captioning need to be disabled – https://test-tsupport.adobeconnect.com/api/xml?action=acl-field-update&field-id=account-level-closed-captioning-enable&acl-id=112345&value=false

    Example API if Closed Captioning need to be Enabled – https://test-tsupport.adobeconnect.com/api/xml?action=acl-field-update&field-id=account-level-closed-captioning-enable&acl-id=112345&value=true

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