FileNotFound exception during Adobe Connect 12 – NCC Installation
Context :
This article is applicable if you are installing on-premise Adobe Connect 12 – NCC on your Red Hat server.
This issue may be experienced, if for some reason, Docker is unable to find either a Docker or a Podman socket, during the Connect 12 NCC installation on your Red Hat server.
Following exception may be observed as a symptom of this issue.
File “/home/ec2-user/ncc-onprem-installer/lib/python3.9/site-packages/docker/transport/unixconn.py”, line 30, in connect
sock.connect(self.unix_socket)
FileNotFoundError: [Errno 2] No such file or directory urllib3.exceptions.ProtocolError: (‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))
You will also notice an error message while installing the External Dependencies prior to the main install: “Failed to connect to bus: No such file or directory“
How to verify you have the same problem :
You can also verify if you’re running into this problem, by running this command directly on the console on your Red Hat server:
systemctl --user enable --now podman.socket
If you find this same error, it means you have the same issue : “Failed to connect to bus: No such file or directory“
Solution :
- Execute these commands on your Red Hat server :
export XDG_RUNTIME_DIR=/run/user/`id -u`
systemctl --user enable --now podman.socket
- Now proceed forward with the MainInstall.sh installation again.