Adobe Connect Support Blog

October 31, 2012 /General /

Enable Universal Voice for Integrated Telephony Adaptor

The basic purpose of this changes would be to combine the features of UV and Integrated Telephony

1. Enable Audio Broadcast in Meeting for VOIP users (available in UV however not in Integrated telephony). VOIP and telephony users collaborate.

2. Dial Out from meeting, enabled users to be able to dial themselves from the meeting room (available in Integrated telephony however not in UV)

Prerequisite: Flash Media Gateway configured with SIP settings.

Add the following snippet within the <telephony-adaptor></telephony-adaptor> tag for any provider you want to enable for UV.

For PGI NA Adaptor:

<dial-in-sequence>
<conf-num>{x-tel-premiere-uv-conference-number}</conf-num>
<delay>6000</delay>
<dtmf>{x-tel-premiere-participant-code}</dtmf>
<dtmf>#</dtmf>
<delay>12000</delay>
<dtmf>*#</dtmf>
<delay>12000</delay>
<dtmf>[uv-token]</dtmf>
</dial-in-sequence>

For PGI EMEA Adaptor:

<dial-in-sequence>
<conf-num>{x-tel-premiere-emea-uv-conference-number}</conf-num>
<delay>6000</delay>
<dtmf>{x-tel-premiere-emea-participant-code}</dtmf>
<dtmf>#</dtmf>
<delay>12000</delay>
<dtmf>*#</dtmf>
<delay>12000</delay>
<dtmf>[uv-token]</dtmf>
</dial-in-sequence>

For Intercall Adaptor:

<dial-in-sequence>
<conf-num>{x-tel-intercall-uv-conference-number}</conf-num>
<delay>6000</delay>
<dtmf>{x-tel-intercall-participant-code}</dtmf>
<dtmf>#</dtmf>
<delay>8000</delay>
<dtmf>#</dtmf>
<delay>8000</delay>
<dtmf>#</dtmf>
<delay>12000</delay>
<dtmf>[uv-token]</dtmf>
</dial-in-sequence>

Additional information:

<conf-num>: The phone number for the audio conference. This element must be first in the dial-in-sequence. You can only have one <conf-num> element. The adaptor provides the value in the curly brackets {}.
<delay>: A delay in the dialing sequence, in milliseconds.
<dtmf>: A DTMF (dual-tone multi-frequency) tone. A DTMF value can be any number or letter on a telephony keypad, including * and #.

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