Adobe Connect Support Blog

August 14, 2013 /General /

Seminar Invitation using Send Email option doesn’t open MS-Outlook in different languages

Problem

When user creates a new seminar, schedules a session and after having attendees in invitation, click on Send Email button which is supposed top open MS-Outlook dialog box doesn’t work in languages and browses for Russian(IE & Chrome & Firefox), Dutch, Spanish, French, Italian, Portuguese, Turkish(Firefox only).

Environment

Connect 9 Seminars
MS-Outlook

Description

The MS-Outlook dialog is not popping up when clicking on send invitation to attendees of participants in a Seminar Room in different locales.

Reasons

This is a limitation of mailto: URI scheme (max length). For some locales like Russian (RU), the length exceeds the limitation imposed by certain browsers and It may come up with an error.

General

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