Adobe Connect Support Blog

March 17, 2021 /Meeting /

In Standard View the Microphone level is set to Zero; User’s Microphone is Visibly Muted in the Attendee List Pod but it is not Muted in the Title bar

ISSUE DESCRIPTION: In Standard view of Adobe Connect Meeting the Microphone level is set to zero as the user’s mic is visibly muted in the Attendee List Pod but it is not muted in the title bar.

ENVIRONMENT:

  • Adobe Connect 11.2
  • Adobe Connect Hosted/On-premise
  • Adobe Connect Meeting

REASON: This is a known issue with Adobe Connect 11.2 meeting and engineering team is working on the fix.

WORKAROUND: Try to run the meeting in Classic view instead of Standard view.

Meeting

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