How to check if a Custom URL is available for your Content in Connect

Issue Statement:

There are situations when we need a Custom URL for a meeting or content or training but it may be already used and we get to know about it only when we enter & proceed. If we can check in advance whether a custom name for URL exists in advance, it would be a better experience.

Environment

Connect Hosted, Connect Licensed, Creation of Meeting, Presentation, Courses URL

How To Steps:

1. Login to Adobe Connect
2. Go to Administration
3. Go to Account tab and click Reports
4. Select ‘Custom URL Management’ and click on View
5. Enter the URL you want to use for your Content/Meeting to check if it is being used and Search
6. 6.    If URL is already assigned, it will show the result or else it will display a message in red color “There is no Custom URL matching your search request or it is a reserved Custom URL. Please try again.                      Suggestion: Make sure the Custom URL is spelled correctly.”
7. This means URL is available and user can choose it as their custom URL.