Adobe Connect SSL guide
Here’s a new SSL configuration guide (PDF) aimed at Connect 9 and higher. It should help you get SSL working in most environments with and without Events module (CQ).
General
Connect On-premise Server Upgrade Fails because of Encrypted SQL Connection
On-premise Connect server upgrades will fail when SQL is using a secure encrypted connection between Connect and the SQL database.
Connect Meeting and Client-side Speaker Audio Output Control
There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices.
Updated
April 27, 2022
Generating Server-side Logs to Troubleshoot On-premise Adobe Connect Deployments
In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.
Virtual Classrooms and Account Limit Reached Error
This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.
Troubleshooting the Flash-less Connect Addin Launch Feature
In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.
Behind the Curtain: Making Multiple Connect Meetings or Seminars Appear as One
Click here to read this article.