General

This is applicable to Connect 9.5.x, I have not verified the steps in older versions, but Connect 9.0 and higher should share the configuration.

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

Here’s a new SSL configuration guide (PDF) aimed at Connect 9 and higher. It should help you get SSL working in most environments with and without Events module (CQ).

On-premise Connect server upgrades will fail when SQL is using a secure encrypted connection between Connect and the SQL database.

There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices.

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.