Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.
Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.
This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.
In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.
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Occasionally a specific piece of content may be intermittently available in a cluster. It could be Presenter or Captivate published on-demand content or even content within a Meeting room. Sometimes in these cases, the content published on one server is not replicated to all servers in the cluster.