Adobe Connect Support Blog

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Updated December 6, 2021

How to Enable HTTP Strict Transport Security in Connect

Some organizations may require that on-premise Connect servers be configured to implement HTTP Strict Transport Security.

Updated August 14, 2019

Avoiding and Solving Common On-Premise Connect Server Installation Errors

Help expedite your Connect installation and update efforts by reviewing the steps with me here.

Error Converting PowerPoint upload to Connect

After a fresh installation of a Connect server, you may see a generic error message when uploading a PowerPoint file to Connect.

Caracas Time Zone Setting Prevents Creation of New Meeting

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.

Why does my Connect Hosted Multitenancy Login Page Allow Accounts

This enhancement limits the possibility of erroneously trying to gain access to the wrong Connect account.

November 9, 2016 / Application

Firefox & Safari on MAC with Flash Player 23.0.0.205 cannot load Connect pages on 9.5.7

Click here to read this article.

Updated December 17, 2019

Network Distance and Adobe Connect Standard View Meeting Latency

Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.

Monthly Maintenance Releases

Adobe Connect continues to see growth with more meeting minutes each month.   As usage grows, Adobe endeavors to be even more responsive to customer support requests and reduce issue resolution time. 

Adobe Connect Unified Voice and Cisco Call Manager

Most Unified Voice (UV) integration is between Adobe Media Gateway (AMG/FMG) and an external Session Initiation Protocol (SIP) server…

Adobe Connect Standard View Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.