In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.
This is specific to Connect on-premise installations with Events and with SSL configured for the Event service.
This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.
While applying the SQL update in the 9.5.2 patch, you might encounter a warning message.
In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.
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