Adobe Connect Support Blog

Adobe Connect Standard View Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

What Triggers the Low-bandwidth Pop-up While Screen-sharing in Connect?

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

Adobe Connect 9.5.3 On-Premise Servers on Windows 2003

Note: This article applies only to Connect on-premise customers running Connect on Windows 2003 servers.

Updated January 31, 2020

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

Updated February 20, 2019

Publishing PowerPoint Presentations in Connect Meetings

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

May 5, 2016 / Meeting

Best Practices publishing mp4/video embedded in a presentation to Connect meeting

There are a couple of things we should be careful about if we are looking for embedding a video(for ex mp4) file in a PowerPoint presentation and then sharing within an Adobe Connect meeting room.

April 21, 2016 / Administration / Telephony / UV

Error creating or editing a UV profile

This article is applicable only to customers using Universal Voice telephony profiles and running into a very specific error in the user interface. If you are not experiencing the exact problem below, you do not need to worry about this article.

April 4, 2016 / General / SSL

Adobe Connect SSL guide

Here’s a new SSL configuration guide (PDF) aimed at Connect 9 and higher. It should help you get SSL working in most environments with and without Events module (CQ).

Connect On-premise Server Upgrade Fails because of Encrypted SQL Connection

On-premise Connect server upgrades will fail when SQL is using a secure encrypted connection between Connect and the SQL database.

Connect Meeting and Client-side Speaker Audio Output Control

There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices.