Adobe Connect Support Blog

Training

XML API TIPS: Moving Virtual Classrooms to Meetings

You may have a situation arise where you want to move Virtual Classrooms (VCs) over to the Meeting area of Adobe Connect. You may notice that if you try to move Virtual Classrooms, you only have the ability to move them within the confines of the Training module and not out to the Meetings area if you are using the UI.

Adobe Connect 9.3 Concurrent Learner Licensing Updates

As we released Adobe Connect 9.3, we began to more accurately track Concurrent Learner licensing usage (i.e., licensing of the Adobe Connect Training Module), with reporting available in the “Reports” section of Adobe Connect Central to provide specific usage metrics.

Updated May 14, 2019

Make Certain that Content is Replicated Across All Servers in a Connect Cluster

Occasionally a specific piece of content may be intermittently available in a cluster. It could be Presenter or Captivate published on-demand content or even content within a Meeting room. Sometimes in these cases, the content published on one server is not replicated to all servers in the cluster.

Avoiding Inaccurate Completion Reports when a Meeting is Part of a Curriculum

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June 5, 2014 / Training

Update your Presenter content in Connect

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Updated April 8, 2019

Ensuring that Email Generated by Adobe Connect Servers is Received

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Updated October 23, 2019

Troubleshooting the Closed Captioning Pod Ports Defaults and Settings

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Where is my Engagement Dashboard?

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Editing Connect On-premise Email Send Source Options

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Select Captivate content will not publish directly to an Adobe Connect server

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