Adobe Connect Support Blog

Meeting

September 16, 2016 / General / Meeting / Seminars

How to Safeguard the Newly Edited State of a Connect Meeting

Hosts should select the End Meeting menu option instead of clicking the “x” in the upper right of the Meeting Addin or browser at the conclusion of a Meeting in order to insure the state of the Meeting is immediately saved and the Meeting processes terminated.

Adobe Connect Standard View Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

What Triggers the Low-bandwidth Pop-up While Screen-sharing in Connect?

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

Updated January 31, 2020

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

Updated February 20, 2019

Publishing PowerPoint Presentations in Connect Meetings

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

May 5, 2016 / Meeting

Best Practices publishing mp4/video embedded in a presentation to Connect meeting

There are a couple of things we should be careful about if we are looking for embedding a video(for ex mp4) file in a PowerPoint presentation and then sharing within an Adobe Connect meeting room.

Connect Meeting and Client-side Speaker Audio Output Control

There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices.

Updated April 27, 2022

Generating Server-side Logs to Troubleshoot On-premise Adobe Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

Virtual Classrooms and Account Limit Reached Error

This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.

Troubleshooting the Flash-less Connect Addin Launch Feature

In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.