Adobe Connect Support Blog

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Examining the RTMPS Streaming Connection

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Adobe Connect Central does not render properly in IE and Edge Browsers

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How to Enable Fallback to the VP6 codec for Connect 9.6 (Supplemental Connect 9.6 Installation Guidance)

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Updated April 4, 2019

Connect On-premise Server Email Fails to Send

What should I do if my Connect Server does not send me email? Where might I start looking?

Updated December 6, 2021

How to Enable HTTP Strict Transport Security in Connect

Some organizations may require that on-premise Connect servers be configured to implement HTTP Strict Transport Security.

Meeting Add-in for Mac Allows One Concurrent Instance

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Updated August 14, 2019

Avoiding and Solving Common On-Premise Connect Server Installation Errors

Help expedite your Connect installation and update efforts by reviewing the steps with me here.

Updated November 21, 2024

Network Distance and Adobe Connect Standard View Meeting Latency

Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.

July 2, 2016 / General / Install / XML API

Error while uploading license file “there is already another item with this name”

This applies to On-Premise accounts only. In rare situations, you may face a problem while uploading the license file in Adobe Connect.

Adobe Connect Standard View Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.