Adobe Connect Support Blog

HTML client

Adobe Connect Meeting or Archive Recording URL Fails to Launch in Legacy Internet Explorer Browser

Click here to read this article.

Test Dial-out Connection for Unified Voice Fails with On-premise Adobe Connect Server Deployments

Click here to read this article.

Updated April 28, 2022

Adding ACTS to an Existing On-premise Adobe Connect Server Deployment

Click here to read this article.

MAC clients are not able to join Adobe Connect Meetings in Chrome after upgrading to Big Sur.

Click here to read this article.

Audio Output Devices on Adobe Connect Meeting Clients

Click here to read this article.

December 11, 2020 / General / HTML client / Meeting / UV

VoIP does not Work in On-premise-based Adobe Connect Meetings After 10.0.5 Update

Click here to read this article.

Updated July 28, 2022

Client-side Verbose Logging and Diagnostics for Standard View Adobe Connect Meeting Client Connections

Click here to read this article.

Updated December 21, 2020

Adobe Connect Meeting Client Installation Troubleshooting and Rollback

Click here to read this article.

Diagnostic Button on Adobe Connect 10.6.2 Hosted Meeting Test Page does not Function

Click here to read this article.

April 10, 2020 / HTML client / Recording

How to disable HTML Recording Viewer Settings in Adobe Connect

Click here to read this article.