Adobe Connect Support Blog

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Adobe Connect 9.5.3 On-Premise Servers on Windows 2003

Note: This article applies only to Connect on-premise customers running Connect on Windows 2003 servers.

Updated January 31, 2020

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

Updated February 20, 2019

Publishing PowerPoint Presentations in Connect Meetings

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

Updated April 27, 2022

Generating Server-side Logs to Troubleshoot On-premise Adobe Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

March 7, 2016 / Application / Database / Install

SQL Update Warning Message in 9.5.2 Patch can be Safely Ignored

While applying the SQL update in the 9.5.2 patch, you might encounter a warning message.

February 4, 2016 / Application / Install

Identifying the right Visual C++ libraries for Connect 9.x releases

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Behind the Curtain: Making Multiple Connect Meetings or Seminars Appear as One

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Updated March 18, 2019

Changing the License Serial Key in Connect

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Updated December 20, 2019

On-premise Adobe Connect prior to 10.6 without Webinars Throws an Error when Moving Meetings

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Estimating Bandwidth Consumption in Standard View Adobe Connect Meetings

The following tables may be used for estimating the amount of bandwidth that will be required for a Connect Meeting based on the features used.