Adobe Connect 11.2 Upgrade from 10.1 may change Meeting Access Options

This applies only to on-premise Adobe Connect server deployments being upgraded to 11.2 from 10.1.

Meetings configured to not allow the HTML5 client in 10.1, upon upgrade to 11.2 will be set to Standard View with no browser access option enabled.

The expected behavior is for the application interface to be set to Classic View with browser access option under Standard View selected and engineering is addressing this.

The workaround is either to configure your Adobe Connect Meeting application and browsers options settings however you desire after the upgrade to 11.2 is complete or to use the following SQL scripts:

The first script will set all rooms to Classic view if in 10.8 the HTML client is disabled. Note that if the HTML client is blocked at the account level then inserting the entry for all Meetings is not recommended; handle this case at account level by forcing classic view:

INSERT INTO PPS_ACL_FIELDS (ACL_ID, FIELD_ID, VALUE, RecordCreated)
SELECT ACL_ID, 800, ‘false’, CURRENT_TIMESTAMP from PPS_ACL_FIELDS a where FIELD_ID=410 and VALUE=’false’

INSERT INTO PPS_ACL_FIELDS (ACL_ID, FIELD_ID, VALUE, RecordCreated)
SELECT ACL_ID, 801, ‘false’, CURRENT_TIMESTAMP from PPS_ACL_FIELDS a where FIELD_ID=411 and VALUE=’false’

INSERT INTO PPS_ACL_FIELDS (ACL_ID, FIELD_ID, VALUE, RecordCreated)
SELECT ACL_ID, 802, ‘false’, CURRENT_TIMESTAMP from PPS_ACL_FIELDS a where FIELD_ID=412 and VALUE=’false’

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To handle the Compliance Setting

BEGIN
delete from pps_account_features where FEATURE_ID in (200,201,202) and ACCOUNT_ID in (SELECT account_id from pps_accounts a
WHERE a.TYPE=0 and (SELECT count* FROM pps_account_features af WHERE af.account_id = 7 AND af.feature_id IN (183,184,185)) !=3)

INSERT INTO pps_account_features (account_id, feature_id, date_begin, date_end)
SELECT account_id, 200, CURRENT_TIMESTAMP, ‘30000101’ from pps_accounts a
WHERE a.TYPE=0 and (SELECT count* FROM pps_account_features af WHERE af.account_id = 7 AND af.feature_id IN (183,184,185)) !=3
END