Dialout with dropdown to list the country codes under Join Audio Conference is missing
ISSUE DESCRIPTION: Dropdown to list the country codes as Join Audio Conference is missing.
ENVIRONMENT:
- Adobe Connect on-premise
- Adobe connect version 10.6.2 and above
- Adobe connect Telephony
SOLUTION:
- Create a backup of telephony-capabilities.xml (Location – \Connect\10.6.0\TelephonyService\conf).
- Change the XML entry to <capability id=”telephone-number-hint-format” value=”E164″/>
- Restart Adobe Connect Telephony service.
- Create a new meeting and check again.