Audio broadcast in a meeting might sound robotic to participants

Issue Description :

Audio broadcasted in a meeting may sound robotic sometimes to some participants when they are connected via VOIP/microphones to hear the audio.

Environment:

Adobe Connect version 9.5 and higher

Operating System : Windows 8 and higher

Platform : Flash as well as Adobe Connect Addin any version

Root Cause :

Using Enhanced Audio option for the audio may sometimes result in inconsistencies in the audio in the meeting

Steps for Resolution :

1.  Launch the meeting room as a Host.

2.  Click Meeting menu tab and click Preferences.

3.  Select Microphone from the left hand side panel and un-check option “Use Enhanced Audio”.