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Android Clients in Breakout Rooms Hear Audio from the Main Room | Adobe Connect
ISSUE DESCRIPTION: Users on Android devices running the Adobe Connect Mobile application in Breakout Rooms (BoR) can hear audio from the main room and vice versa
ENVIRONMENT:
- Adobe Connect Mobile 3.5, 3.5.1
- Adobe Connect Meeting
- Adobe Connect version 12.6.0A
REASON: This has been identified as a BUG – CONN-4151601 and engineering team is working on it.
SOLUTION:
- Login to your Adobe Connect account as Administrator.
- Go to Admin> Compliance and Control > Pods Management> Disable Chat Panel
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- Restart the meeting and test users on Android devices in BoRs.