Adobe Connect Meeting does not Detect Blackmagic Capture or Xsplit Broadcaster Cards

(NOTE: This is applicable to Standard meetings only)

ENVIRONMENT:

• Adobe Connect Meeting
• Adobe Connect App version – v2024.4.729

WORKAROUND:

• Install Adobe Connect app.
• Press CTRL+SHIFT+Q
• Uncheck Enable GPU

• Click OK.
• Now try to launch the meeting again.

This issue will be addressed in a future version of the Adobe Connect Meeting Application. More details to follow soon.