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Screenshare is Loading on iOS devices in Adobe Connect Meeting
ISSUE DESCRIPTION: Screenshare is loading on iOS devices in Meetings
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ENVIRONMENT:
- Adobe Connect Hosted
- Adobe Connect version 12.6.c and above
- Adobe Connect Mobile and Browsers
STEPS TO REPLICATE:
- When the Meeting Host shares the desktop screen for the first time the iOS user sees his screen.
- When the Meeting Host stops sharing, opens a new share pod and shares screen again, at this stage the iOS app user sees a spinning icon.
REASON: This issue is logged as a BUG and it is currently being investigated (CONN-4153034)
WORKAROUND: If Broadcast Control has not been started or it is not used then disable it following the steps below:
- From Meeting Preferences > Broadcast Control> Unselect “Enable broadcast control”
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