Connect On-premise Server Upgrade Fails because of Encrypted SQL Connection
On-premise Connect server upgrades will fail when SQL is using a secure encrypted connection between Connect and the SQL database.
Connect Meeting and Client-side Speaker Audio Output Control
There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices.
Updated
April 27, 2022
Generating Server-side Logs to Troubleshoot On-premise Adobe Connect Deployments
In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.
Connect on-premise: Event Emails may fail to be sent.
This is specific to Connect on-premise installations with Events and with SSL configured for the Event service.
Virtual Classrooms and Account Limit Reached Error
This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.
Troubleshooting the Flash-less Connect Addin Launch Feature
In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.
Event Reminder schedule might appear incorrect if Event details are not saved properly
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Behind the Curtain: Making Multiple Connect Meetings or Seminars Appear as One
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