How to Change the Adobe Connect Domain Used by the Meeting Connection Test Page in 12.2/ 12.3 (On-Premise only)

ISSUE DESCRIPTION: How to Change the Adobe Connect Domain Used by the Meeting Connection Test Page in 12.2/ 12.3
(NOTE: This article pertains only to on-premise Adobe Connect deployments.)

Meeting Connection test page shows:

ENVIRONMENT:

• Adobe connect On-Premise 12.2, 12.3

REASON: Few On-premise customers may see the above error when running the Meeting Test

SOLUTION:

• On Adobe connect 12.2/12.3 CPS server go to <Installation directory>:\Connect\12.2.0\appserv\common\ and <Installation directory>:\Connect\12.2.0\appserv\common\help\en\support\
• Open server.json present in both the folders in notepad/notepad++
• Update
  {
  “CAS_API_URL”: https://adobeconnect.com/api/cas/index
  }
  
  To
  {
  “CAS_API_URL”: https://onprem.connect.com/api/cas/index
  }
  (NOTE: Here https://onprem.connect.com/api/cas/index is WEBRTC_CAS_DISCOVERY_URLS in custom.ini of <Installation directory>:\Connect\12.0)
  For different Adobe connect setup the WEBRTC_CAS_DISCOVERY_URLS will be different
• Restart Adobe connect service, Adobe Media Server
• Try running the meeting connection test again.