Adobe Connect Support Blog

Install

Updated January 31, 2020

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

Updated April 27, 2022

Generating Server-side Logs to Troubleshoot On-premise Adobe Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

Troubleshooting the Flash-less Connect Addin Launch Feature

In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.

Updated March 18, 2019

Changing the License Serial Key in Connect

Click here to read this article.

Updated December 20, 2019

On-premise Adobe Connect prior to 10.6 without Webinars Throws an Error when Moving Meetings

Click here to read this article.

Troubleshooting On-premise Server Upgrade error: could not find public key

Click here to read this article.

On-premise Connect Installation Hangs Connecting to the Database

Click here to read this article.

April 2, 2015 / Database / Install

Migrate existing Adobe Connect database to a new SQL server

Click here to read this article.

February 23, 2015 / Administration / Install

On-premise Server: Add user-agent info to access logs

Click here to read this article.

Verifying the Installation of the Adobe Connect Add-in

Click here to read this article.